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About

Built by Zavya Envision

We are an AI automation and web development agency. We build systems businesses run on not demos.

Most businesses lose enquiries in the gap between a visitor having a question and someone being available to answer it. The usual fixes a contact form, a phone number, a chatbot with a hardcoded script either delay the answer or produce a wrong one.

Zavya AI Concierge closes that gap without introducing a new risk. It reads the business’s own material, answers from it, and refuses to fill in what it doesn’t have. When a visitor wants to be contacted or wants a time, it captures that as a real record and tells the team immediately.

This particular deployment is the fourth project in the Zavya Envision portfolio. It is a complete, working product: real authentication, a real Postgres schema with migrations, a real retrieval pipeline, and real webhook delivery with logged outcomes. Everything the interface claims, the database backs.

How we build

Four principles

Accuracy over confidence

A chatbot that invents a price costs more than one that admits it doesn't know. Every design decision here follows from that.

Nothing decorative

No fake metrics, no placeholder charts, no buttons that do nothing. If an integration isn't configured, the interface says so.

AI as a component, not a personality

The model is one part of a pipeline that includes retrieval, validation, database writes and webhook delivery. It is engineered, not prompted and hoped for.

Automation is the point

A captured lead that sits in a dashboard is half a product. Outcomes fire webhooks the moment they happen, so the rest of your stack keeps up.

What we do

AI engineering and automation engineering

This product demonstrates both, because in practice they are the same job.

AI engineering

  • Retrieval-augmented generation over customer content
  • Chunking, embedding and hybrid ranking pipelines
  • Grounding constraints and refusal behaviour
  • Tool calling wired to real database writes

Automation engineering

  • n8n workflow integration over signed webhooks
  • Event-driven notifications and delivery logging
  • CRM and calendar hand-off patterns
  • Multi-tenant SaaS architecture and deployment

Give your website an AI concierge.

Connect your knowledge, customise the concierge, paste one script tag. Every answer grounded, every lead captured.